AOA SAP Commerce Cloud V2 API
Support and FAQ
Support :
MuleSoft
For application technical support or enquiry, raise a ticket in IT Service Portal with Assignment Group ADI_BSI MESSAGING SUPP_HCL or email Nestle BSI Sustain Team at globalitadibsihclmulesoft@nestle.onmicrosoft.com
For developer integration inquiries, email Nestle MuleSoft Core Team at globalitadibsihclmulesoft@nestle.onmicrosoft.com
Composable Asset Hub
For CAH technical support or enquiry, raise a ticket in IT Service Portal with Assignment Group ITSM_BA Sustain_HCL or email Nestle CAH Sustain Team at cah_team@nestle.onmicrosoft.com
Support is available during 24/7 (Production).
Support is available during working hours (non-Production).
FAQs:
Q. What happens, when API consumer sends Invalid request to API?
Ans: API validates the request as a first step. In case if it is not as agreed format, fails in validation and response(Reason for failure) will be sent back immediately.
Q. Can you share one sample failed response structure raised by API?
Ans: You can get list of success and failure response when you review the specification section of the API. As one of the example failed response as follows
Example:
{
"status": 400,
"title": "Bad request",
"detail": "Error Description",
"correlationId": "129fdcf3-3854-4eae-8183-49921eef9ce7",
"referenceId": "2c604a2d-391c-4c0e-b5aa-f8d0d862ce85"
}
Q. What is status in the failed response structure?
Ans: Various HTTP Status Codes are defined. You can find defined HTTP Status Codes when you review the specification section of the API
Q. What is correlationId in the failed response structure?
Ans: Correlation ID is the ID to track message in the Anypoint monitoring and get detailed information on failed request. It should give more insights of failed request.